Bill: What unique thing does your company do that you think is a differentiator for your company?
“Our founder had a key vision of knowledge management (KM) early on within the company. He thought that an engineer should be able to be hired and if they needed to know how concrete was poured then there should be an instruction manual or video that explains this process. As a result we can train employees on a wide variety of items that they need to know. An unexpected benefit of KM is that it helps our selling efforts since we can talk to the prospective client about process and build their confidence in our ability to perform the job for them.” Murphy Note – I love the way KM can impact sales!
Bill: What unique leadership do you bring to your IT team and to the organization as a whole?
“Well, I am a problem solver. I love to solve problems both technical and business. I am very comfortable with both rolling my sleeves up with the guys on my team and also strategizing with the Sr Executive team. I am also very good at buying things cheap. I rarely buy new and prefer to buy “Certified Per-Owned or Pre-Loved” as I humorously refer to it. This has allowed me to drive our acquisition costs down by 30%. It is important to note though that I don’t let my guys waste time trying to fix pre-owned equipment. I would lose any gains quickly if I allowed this. I simply replace the equipment. I am buying at such a discount that the numbers are too compelling to ignore.”
Bill: What do you want to see from your peers in the group?
“Well I would like to see us talk about Desktop Virtualization. I just don’t think that a CIO can ignore this compelling technology. I already buy PCs cheap. Can you imagine what would happen de-coupling the O/S and Application from the Desktop all together. I could extend the refresh cycles of my PCs even more. I am very interested in continued dialogue on this front.
Data Center Outsourcing and Rack Space Outsourcing: I would like to have continued dialogue regarding Cloud Computing. My limiting factor is BGE and Verizon. Conversations with my peers on this subject are very important to me.
Google Apps/Docs: Last week you said that a member CIO had deployed Google’s technology. I loved hearing this and would like to have more dialogue on this topic.